March 23, 2020

Frequently Asked Questions

QUESTION: How do I book a party with Laser Ops Mobile Gaming?
ANSWER: Go to our “Check Dates/Book Now” page and send in your date time and we’ll respond letting you know if it is available. Just confirm and that’s it!

QUESTION: Will the kids know how to play all the games?
ANSWER: That’s why we bring our Game Coach! He/She helps the kids along, inspires and instructs. The Game Coach will give instructions prior to the first game and fully instruct guests in Game Play and safety.

QUESTION: Should I be concerned about safety?
ANSWER: Laser Ops Mobile Gaming is fun and safe! Our “shooting gallery” is safe for all ages, with a harmless beam of infrared light emitted from the “guns.” We have plenty of age-appropriate games for kids of all ages, and we’ll only make games available that are suited to the ages of your guests.  You’ll always have the last word on all games that are played during your party.  In addition, our game theater is fully sanitized after every party, with all surfaces, game controllers and entryways completely disinfected.

QUESTION: What about bad weather?
ANSWER: In the event of extreme weather, if we cannot get to you, we will make every effort to reschedule your party to another day.  Video games may be restricted to our inside game stations during rain.

QUESTION: Do I tip the Game Coach/Referee?
ANSWER: The Game Coach/Referee is there to make sure that your group is making the most of our high-tech fun. He/she tutors, inspires and entertains. Tipping for service is a great idea, but not required.

QUESTION: Do I have to pay for the party in advance?
ANSWER: Our reservations go quickly. In order to hold your booking, you must pay online or arrange to drop your payment with us. Otherwise, your date and time is still open for booking by others. Please call to discuss if your organization or situation is an exception and we can talk about options.

QUESTION: What time will you be arriving?
ANSWER: The Game Coach arrives in plenty of time for the playing field to be set up and allow your party to start at the designated start time. (Normally we’ll arrive between 10-20 minutes ahead of your party time.)

Book Now!